Get on the path to results today. Mediation and Alternative Dispute Resolution
RESULTS!
We're All Human
Sometimes the answer isn't written in stone. A good mediator "look[s] for clues to deeper psychological issues."
Jeffrey Krivis, Improvisational Negotiation
There Are Answers
"Part of what it means to take thin-slicing and first-impressions seriously is accepting the fact that sometimes we can know more about
someone or something in the blink of an eye than we can after months of study." Beware of the dark side.
Malcolm Gladwell, Blink
Don't Bargain Over Positions
A good mediator focuses on interests of the parties,
invents options for mutual gain, and insists on using objective criteria.
Roger Fisher and William Ury, Getting to YES